Not every healthcare need requires a physical visit. Bloom’s Telehealth service gives you secure, convenient access to our specialist team through a video or phone consultation – with the same professionalism, confidentiality, and quality of care you would receive in our clinic.
What Telehealth is available for:
- Follow-up consultations after an in-person visit
- Medication reviews and prescription renewals
- Results discussions and treatment plan reviews
- Mental health and fertility counselling sessions
- Wellness coaching and lifestyle medicine consultations
- General health enquiries and specialist advice
- Antenatal support check-ins
What Telehealth is NOT suitable for:
Physical examinations, diagnostic procedures, specimen collection, and any condition requiring hands-on assessment will always require an in-person visit. If you are unsure whether your concern can be handled virtually, contact our team and we will advise you.
How to book a virtual consultation:
Step 1 – Book Online or Call
Select “Telehealth / Virtual Consultation” when booking online, or let our team know you prefer a virtual appointment when you call or WhatsApp us.
Step 2 – Receive Your Link
You will receive a secure video consultation link by SMS or email ahead of your appointment time.
Step 3 – Join Your Consultation
At your appointment time, click the link on your phone, tablet, or computer. No special software is required – your browser is all you need.
Step 4 – Follow Up
After your virtual consultation, prescriptions, referral letters, or investigation requests will be sent to you digitally or made available for collection at our clinic.
Technical requirements:
A smartphone, tablet, or computer with a working camera and microphone, and a stable internet connection, is all you need. Our team is available to help you get set up if you experience any difficulties.